As an important method to solve sequential decision-making problems, reinforcement learning learns the policy of tasks through the interaction with environment. But it has difficulties scaling to large-scale problems. One of the reasons is the exploration and exploitation dilemma which may lead to inefficient learning. We present an approach that addresses this shortcoming by introducing qualitative knowledge into reinforcement learning using cloud control systems to represent ‘if-then’ rules. We use it as the heuristics exploration strategy to guide the action selection in deep reinforcement learning. Empirical evaluation results show that our approach can make significant improvement in the learning process.

Considering that different people are different in their linguistic preference and in order to determine the consensus state when using Computing with Words (CWW) for supporting consensus decision making, this paper first proposes an interval composite scale based 2-tuple linguistic model, which realizes the process of translation from word to interval numerical and the process of retranslation from interval numerical to word. Second, this paper proposes an interval composite scale based personalized individual semantics model (ICS-PISM), which can provide different linguistic representation models for different decision-makers. Finally, this paper proposes a consensus decision making model with ICS-PISM, which includes a semantic translation and retranslation phase during decision process and determines the consensus state of the whole decision process. These models proposed take into full consideration that human language contains vague expressions and usually real-world preferences are uncertain, and provide efficient computation models to support consensus decision making.