Portable terminals have the potential of providing information and communication services not only to computer experts at their offices but also to many users being in a variety of daily life situations. The current user interfaces (UIs) of portable terminals are not suitable for a novice user of computers; they require some knowledge on computers from a user. To overcome this problem, the authors tried to implement their knowledge on the daily life in the design of a UI for novice users. As a result, two UI mechanisms, called Novice Interface and Graphical Metaphor Interface, which provide operations, expressions, and data structures in a way similar to those usually used in daily life are proposed. Novice Interface is to provide easy to use environment. It adopts a direct manipulation device with three buttons and a model of data structures, called Small World Model, that limits the number of functions and the depth of hierarchical menu. Graphical Metaphor Interface, being an extension of Novice Interface, is to provide services with a display screen that makes them well-understandable for any user. The proposed UI mechanisms were implemented in a prototype terminal and its software platform. The former offers several applications of the information services (like teleshopping, home banking, or database retrieval) and the communication services (like pen-based image mail, software fax, or telewriting); the latter enables those application programs to provide a consistent UI.