It is important to collect and spread accurate information quickly during disasters. Therefore, utilizing Twitter at the time of accidents has been gaining attention in recent year. In this paper, we propose a real-time information sharing system during disaster based on the utilization of Twitter. The proposed system consists of two sub-systems, a disaster information tweeting system that automatically attaches user's current geo-location information (address) and the hashtag of the form “#(municipality name) disaster,” and a disaster information mapping system that displays neighboring disaster-related tweets on a map.

The 2019 Typhoon Hagibis (No. 19) caused widespread destruction in eastern Japan. During the disaster, many tweets including rescue request hashtags such as #救助 (meaning #Rescue) and #救助要請 (meaning #Rescue_request) were posted on Twitter. An official disaster information account of the Nagano Prefectural Government asked the public to provide information in the form of damage reports and rescue requests using the hashtag #台風19号長野県被害 (#Typhoon_No.19_Nagano_Prefecture_damage). As a result, many tweets were posted using this hashtag. Moreover, the account contacted the posters of tweets requesting rescue and delivered the information to the Fire Department. In this study, we analyze the circumstances of the above tweets.