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[Author] Yoshitaka UKAWA(1hit)

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  • Formal Detection of Three Automation Surprises in Human-Machine Interaction

    Yoshitaka UKAWA  Toshimitsu USHIO  Masakazu ADACHI  Shigemasa TAKAI  

     
    PAPER-Concurrent Systems

      Vol:
    E87-A No:11
      Page(s):
    2878-2884

    In this paper, we propose a formal method for detection of three automation surprises in human-machine interaction; a mode confusion, a refusal state, and a blocking state. The mode confusion arises when a machine is in a different mode from that anticipated by the user, and is the most famous automation surprise. The refusal state is a situation that the machine does not respond to a command the user executes. The blocking state is a situation where an internal event occurs, leading to change of an interface the user does not know. In order to detect these phenomena, we propose a composite model in which a machine and a user model evolve concurrently. We show that the detection of these phenomena in human-machine interaction can be reduced to a reachability problem in the composite model.