Most of commercial websites provide customers with menu-driven navigation and keyword search. However, these inconvenient interfaces increase the number of mouse clicks and decrease customers' interest in surfing the websites. To resolve the problem, we propose an information retrieval assistant using a natural language interface in online sales domains. The information retrieval assistant has a client-server structure; a system connector and a NLP (natural language processing) server. The NLP server performs a linguistic analysis of users' queries with the help of coordinated NLP agents that are based on shallow NLP techniques. After receiving the results of the linguistic analysis from the NLP server, the system connector interacts with outer information provision systems such as conventional information retrieval systems and relational database management systems according to the analysis results. Owing to the client-server structure, we can easily add other information provision systems to the information retrieval assistant with trivial modifications of the NLP server. In addition, the information retrieval assistant guarantees fast responses because it uses shallow NLP techniques. In the preliminary experiment, as compared to the menu-driven system, we found that the information retrieval assistant could reduce the bothersome tasks such as menu selecting and mouse clicking because it provides a convenient natural language interface.

This paper presents an extension of the database query language SQL to include queries against a database with natural language annotations. The proposed scheme is based on Concept Coupling Model, a language model for handling natural language sentence structures. Integration of the language model with the conventional relational data model provides a unified environment for manipulating information sources comprised of relational tables and natural language texts.

This paper describes a highly-portable multilingual question answering system on multiple relational databases. We apply techniques which were verified on open-domain text-based question answering, such as semantic category and pattern-based grammars, into natural language interfaces to relational databases. Lexico-semantic pattern (LSP) and multi-level grammars achieve portability of languages, domains, and DB management systems. The LSP-based linguistic processing does not require deep analysis that sacrifices robustness and flexibility, but can handle delicate natural language questions. To maximize portability, we drive three dependency factors into the following two parts: language-dependent part into front linguistic analysis, and domain-dependent and database-dependent parts into backend SQL query generation. We also support session-based dialog by preserving SQL queries created from previous user's question, and then re-generating new SQL query for the successive questions. Experiments with 779 queries generate only constraint-missing errors, which can be easily corrected by adding new terms, of 2.25% for English and 5.67% for Korean.

This paper describes methods in which natural language is used to describe video contents, knowledge of which is needed for intelligent video manipulation. The content encoded by natural language is extracted by a language analyzer in the form of subject-centered dependency structures which is a language-oriented structure, and is combined in an incremental way into a single structure called a multi-path index tree. Content descriptors and their inter-relations are extracted from the index tree in order to provide a high speed retrieval and flexibility. The content-based video index is represented in a two-dimensional structure where in the descriptors are mapped onto a component axis and temporal references (i.e., video segments aligned to the descriptors) are mapped onto a time axis. We implemented an experimental image retrieval systems to illustrate the proposed index structure 1) has superior retrieval capabilities compare to those used in conventional methods, 2) can be generated by an automated procedure, and 3) has a compact and flexible structure that is easily expandable, making an integration with vision processing possible.