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Intelligent Trouble Management System Based on Operation Scenario and Fault Simulation

Kisaku FUJIMOTO, Masakazu BABA, Nobuaki SHIMIZU, Masahiko MATSUSHITA

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Summary :

Trouble management is a key function in solving the problems and maintaining the high communications capability of a network when communication service network users encounter problems in the quality of services [1]. This paper proposes technologies and architecture for an intelligent management system to achieve advanced service/network trouble management. The system generates operation scenarios to find a cause to solve a reported trouble, executes them, and modifies them according to operation circumstance changes. In the scenario execution process, fault propagation simulation is used to isolate a fault in necessary cases. The evaluation of the system applied to the ISDN services shows that the proposed system can achieve high-speed, precise trouble management by the integrated cooperative work of a human (operator) and a machine (operation system).

Publication
IEICE TRANSACTIONS on Communications Vol.E78-B No.1 pp.31-38
Publication Date
1995/01/25
Publicized
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Type of Manuscript
Special Section PAPER (Special Issue on Network Operations and Management)
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