IEICE TRANSACTIONS on Communications
Design and Evaluation of Computer Telephony Services in a Distributed Processing Environment
Summary :
TINA (Telecommunications Information Networking Architecture) has been developed to support efficient operation of a wide range of complex services. TINA is effective in building advanced multimedia related services and provides effective solutions for complex service control and management along with a high level of quality of services. However the benefits and effectiveness of TINA for other types of services such as ordinary telephone services and facsimile messaging services are not clear. This paper clarifies how to apply TINA to control and management of computer telephony (CT) services and ordinary telephony services. We designed and implemented CT services in a distributed processing environment (DPE), and in particular a click-to-dial service, as a target for our study. We demonstrate the effectiveness of the design through qualitative and quantitative evaluation. The results of our study show that the distributed processing technique, based on component concepts makes it easy to build and extend CT services, and also that TINA service architecture is applicable to ordinary telephony and advanced CT services.
- Publication
- IEICE TRANSACTIONS on Communications Vol.E83-B No.5 pp.1075-1084
- Publication Date
- 2000/05/25
- Publicized
- Online ISSN
- DOI
- Type of Manuscript
- Special Section PAPER (IEICE/IEEE Joint Special Issue on Autonomous Decentralized Systems)
- Category
- Novel Applications
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Shinji MOTEGI, Masaru ENOMOTO, Eiji UTSUNOMIYA, Hiroki HORIUCHI, Toshikane ODA, "Design and Evaluation of Computer Telephony Services in a Distributed Processing Environment" in IEICE TRANSACTIONS on Communications,
vol. E83-B, no. 5, pp. 1075-1084, May 2000, doi: .
Abstract: TINA (Telecommunications Information Networking Architecture) has been developed to support efficient operation of a wide range of complex services. TINA is effective in building advanced multimedia related services and provides effective solutions for complex service control and management along with a high level of quality of services. However the benefits and effectiveness of TINA for other types of services such as ordinary telephone services and facsimile messaging services are not clear. This paper clarifies how to apply TINA to control and management of computer telephony (CT) services and ordinary telephony services. We designed and implemented CT services in a distributed processing environment (DPE), and in particular a click-to-dial service, as a target for our study. We demonstrate the effectiveness of the design through qualitative and quantitative evaluation. The results of our study show that the distributed processing technique, based on component concepts makes it easy to build and extend CT services, and also that TINA service architecture is applicable to ordinary telephony and advanced CT services.
URL: https://global.ieice.org/en_transactions/communications/10.1587/e83-b_5_1075/_p
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@ARTICLE{e83-b_5_1075,
author={Shinji MOTEGI, Masaru ENOMOTO, Eiji UTSUNOMIYA, Hiroki HORIUCHI, Toshikane ODA, },
journal={IEICE TRANSACTIONS on Communications},
title={Design and Evaluation of Computer Telephony Services in a Distributed Processing Environment},
year={2000},
volume={E83-B},
number={5},
pages={1075-1084},
abstract={TINA (Telecommunications Information Networking Architecture) has been developed to support efficient operation of a wide range of complex services. TINA is effective in building advanced multimedia related services and provides effective solutions for complex service control and management along with a high level of quality of services. However the benefits and effectiveness of TINA for other types of services such as ordinary telephone services and facsimile messaging services are not clear. This paper clarifies how to apply TINA to control and management of computer telephony (CT) services and ordinary telephony services. We designed and implemented CT services in a distributed processing environment (DPE), and in particular a click-to-dial service, as a target for our study. We demonstrate the effectiveness of the design through qualitative and quantitative evaluation. The results of our study show that the distributed processing technique, based on component concepts makes it easy to build and extend CT services, and also that TINA service architecture is applicable to ordinary telephony and advanced CT services.},
keywords={},
doi={},
ISSN={},
month={May},}
Copy
TY - JOUR
TI - Design and Evaluation of Computer Telephony Services in a Distributed Processing Environment
T2 - IEICE TRANSACTIONS on Communications
SP - 1075
EP - 1084
AU - Shinji MOTEGI
AU - Masaru ENOMOTO
AU - Eiji UTSUNOMIYA
AU - Hiroki HORIUCHI
AU - Toshikane ODA
PY - 2000
DO -
JO - IEICE TRANSACTIONS on Communications
SN -
VL - E83-B
IS - 5
JA - IEICE TRANSACTIONS on Communications
Y1 - May 2000
AB - TINA (Telecommunications Information Networking Architecture) has been developed to support efficient operation of a wide range of complex services. TINA is effective in building advanced multimedia related services and provides effective solutions for complex service control and management along with a high level of quality of services. However the benefits and effectiveness of TINA for other types of services such as ordinary telephone services and facsimile messaging services are not clear. This paper clarifies how to apply TINA to control and management of computer telephony (CT) services and ordinary telephony services. We designed and implemented CT services in a distributed processing environment (DPE), and in particular a click-to-dial service, as a target for our study. We demonstrate the effectiveness of the design through qualitative and quantitative evaluation. The results of our study show that the distributed processing technique, based on component concepts makes it easy to build and extend CT services, and also that TINA service architecture is applicable to ordinary telephony and advanced CT services.
ER -
English
