Various systems that share remote co-worker's awareness information have been proposed for realizing efficient collaborative work among distributed offices. In this study, we implemented an interruptibility sharing system in a university laboratory and assessed the observation behavior for the displayed information. Observation behavior for each target member was detected using an eye tracker to discuss the usage and effect of the system in a quantitative manner, along with the considerations of workers' job positions and relationships. The results suggested that participants observed interruptibility information approximately once an hour while at their desks. Observations were frequent during break-times rather than when the participants wanted to communicate with others. The most frequently observed targets were the participants themselves. The participants gazed the laboratory members not only in a close work relationship but also in a weak relationship. Results suggested that sharing of interruptibility information assists worker's self-reflection and contributes to the establishment of horizontal connection in an organization including members in weak work relationship.
Kentaro TAKASHIMA
Japan Advanced Institute of Science and Technology
Hitomi YOKOYAMA
Okayama University of Science
Kinya FUJITA
Graduate School of Tokyo University of Agriculture and Technology
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Kentaro TAKASHIMA, Hitomi YOKOYAMA, Kinya FUJITA, "Analysis of Observation Behavior of Shared Interruptibility Information among Distributed Offices: Case Study in a University Laboratory" in IEICE TRANSACTIONS on Information,
vol. E102-D, no. 9, pp. 1808-1818, September 2019, doi: 10.1587/transinf.2018EDP7338.
Abstract: Various systems that share remote co-worker's awareness information have been proposed for realizing efficient collaborative work among distributed offices. In this study, we implemented an interruptibility sharing system in a university laboratory and assessed the observation behavior for the displayed information. Observation behavior for each target member was detected using an eye tracker to discuss the usage and effect of the system in a quantitative manner, along with the considerations of workers' job positions and relationships. The results suggested that participants observed interruptibility information approximately once an hour while at their desks. Observations were frequent during break-times rather than when the participants wanted to communicate with others. The most frequently observed targets were the participants themselves. The participants gazed the laboratory members not only in a close work relationship but also in a weak relationship. Results suggested that sharing of interruptibility information assists worker's self-reflection and contributes to the establishment of horizontal connection in an organization including members in weak work relationship.
URL: https://global.ieice.org/en_transactions/information/10.1587/transinf.2018EDP7338/_p
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@ARTICLE{e102-d_9_1808,
author={Kentaro TAKASHIMA, Hitomi YOKOYAMA, Kinya FUJITA, },
journal={IEICE TRANSACTIONS on Information},
title={Analysis of Observation Behavior of Shared Interruptibility Information among Distributed Offices: Case Study in a University Laboratory},
year={2019},
volume={E102-D},
number={9},
pages={1808-1818},
abstract={Various systems that share remote co-worker's awareness information have been proposed for realizing efficient collaborative work among distributed offices. In this study, we implemented an interruptibility sharing system in a university laboratory and assessed the observation behavior for the displayed information. Observation behavior for each target member was detected using an eye tracker to discuss the usage and effect of the system in a quantitative manner, along with the considerations of workers' job positions and relationships. The results suggested that participants observed interruptibility information approximately once an hour while at their desks. Observations were frequent during break-times rather than when the participants wanted to communicate with others. The most frequently observed targets were the participants themselves. The participants gazed the laboratory members not only in a close work relationship but also in a weak relationship. Results suggested that sharing of interruptibility information assists worker's self-reflection and contributes to the establishment of horizontal connection in an organization including members in weak work relationship.},
keywords={},
doi={10.1587/transinf.2018EDP7338},
ISSN={1745-1361},
month={September},}
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TY - JOUR
TI - Analysis of Observation Behavior of Shared Interruptibility Information among Distributed Offices: Case Study in a University Laboratory
T2 - IEICE TRANSACTIONS on Information
SP - 1808
EP - 1818
AU - Kentaro TAKASHIMA
AU - Hitomi YOKOYAMA
AU - Kinya FUJITA
PY - 2019
DO - 10.1587/transinf.2018EDP7338
JO - IEICE TRANSACTIONS on Information
SN - 1745-1361
VL - E102-D
IS - 9
JA - IEICE TRANSACTIONS on Information
Y1 - September 2019
AB - Various systems that share remote co-worker's awareness information have been proposed for realizing efficient collaborative work among distributed offices. In this study, we implemented an interruptibility sharing system in a university laboratory and assessed the observation behavior for the displayed information. Observation behavior for each target member was detected using an eye tracker to discuss the usage and effect of the system in a quantitative manner, along with the considerations of workers' job positions and relationships. The results suggested that participants observed interruptibility information approximately once an hour while at their desks. Observations were frequent during break-times rather than when the participants wanted to communicate with others. The most frequently observed targets were the participants themselves. The participants gazed the laboratory members not only in a close work relationship but also in a weak relationship. Results suggested that sharing of interruptibility information assists worker's self-reflection and contributes to the establishment of horizontal connection in an organization including members in weak work relationship.
ER -