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IEICE TRANSACTIONS on Information

What are the Features of Good Discussions for Shortening Bug Fixing Time?

Yuki NOYORI, Hironori WASHIZAKI, Yoshiaki FUKAZAWA, Hideyuki KANUKA, Keishi OOSHIMA, Shuhei NOJIRI, Ryosuke TSUCHIYA

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Summary :

Resource limitations require that bugs be resolved efficiently. The bug modification process uses bug reports, which are generated from service user reports. Developers read these reports and fix bugs. Developers discuss bugs by posting comments directly in bug reports. Although several studies have investigated the initial report in bug reports, few have researched the comments. Our research focuses on bug reports. Currently, everyone is free to comment, but the bug fixing time may be affected by how to comment. Herein we investigate the topic of comments in bug reports. Mixed topics do not affect the bug fixing time. However, the bug fixing time tends to be shorter when the discussion length of the phenomenon is short.

Publication
IEICE TRANSACTIONS on Information Vol.E104-D No.1 pp.106-116
Publication Date
2021/01/01
Publicized
2020/09/18
Online ISSN
1745-1361
DOI
10.1587/transinf.2020MPP0007
Type of Manuscript
Special Section PAPER (Special Section on Empirical Software Engineering)
Category

Authors

Yuki NOYORI
  Waseda University
Hironori WASHIZAKI
  Waseda University
Yoshiaki FUKAZAWA
  Waseda University
Hideyuki KANUKA
  Hitachi, Ltd. Research & Development Group
Keishi OOSHIMA
  Hitachi, Ltd. Research & Development Group
Shuhei NOJIRI
  Hitachi, Ltd. Research & Development Group
Ryosuke TSUCHIYA
  Hitachi, Ltd. Research & Development Group

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