Recently ICT has been improved rapidly, and it is likely to make a contribution to effective disaster response. However, ICT is not utilized effectively in disaster response because the environment for ICT management is not considered enough. In this paper, we retrieve lessons learned from actual response at the past disasters in Japan, and introduce them following disaster response process model based on human psychological manner. In another point, we suggest significance of Common Operational Picture with spatial information following advanced case study in the United States of America, and identify two essential issues for effective information and technology management. One is information status, such as statics or dynamic information. The other one is five elements for ICT management in disaster response: Governance, Standard Operating Procedures, Technology, Training and Exercise and Use.

Local governments usually designed disaster response plan by themselves in order to overcome disasters. In previous research, we developed the effective analysis method for disaster response which is “BFD (Business Flow Diagram)”. In this research, in order to improve effect of BFD analysis, we designed and developed WBS Manager focusing on the process of WBS development which is a part of BFD analysis, because WBS development is fundamental process of BFD method. Especially we developed WBS Manager as web-based application, and implemented it to actual studies at local governments in planning their disaster response operations. In this paper, we introduced the overview of WBS Manager.