To address slow response and scattered resources in patent service, this paper proposes a one-stop service business model based on scientific and technological resource bundle. The proposed one-step model is composed of a project model, a resource bundle model and a service product model through Web Service integration. This paper describes the patent resource bundle model from the aspects of content and context, and designs the configuration of patent service products and patent resource bundle. The model is then applied to the patent service of the Yangtze River Delta urban agglomeration in China, and the monthly agent volume increased by 38.8%, and the average response time decreased by 14.3%. Besides, it is conducive to improve user satisfaction and resource sharing efficiency of urban agglomeration.

We propose a software architecture for one-stop services of electronic commerce (EC). Users currently have trouble using multiple EC services because they are provided independently. Therefore a mediator that combines EC services and provides one-stop services to users would be useful. Service matching and service collaboration are important issues in the mediator because they are the main difficulties for users. The proposed architecture provides solutions to these issues. Multiple service assignment provides suitable combinations of EC services, flow division enables efficient execution of the combined EC services, and dynamic alternative service assignment enables flexible failure avoidance during the execution of combined services. These features make the proposed architecture a suitable mediator for EC services.