This paper presents a new generalized single threshold model that can be used in communications and cellular networks. In the proposed model, called Single Hysteresis Model (SHM), it is assumed that the amount of resources accessible for a new call of a given class can depend on two load areas of the system. The switching between areas is modulated by the two-state Markov chain which determines the average time the system spends in a particular load area, i.e. the area in which calls of selected classes with a reduced amount of resources (high load area) and with the initial amount of resources (low load area) are serviced. The results obtained for the discussed analytical model are compared with the results of the simulation of an exemplary WCDMA radio interface carrying a mixture of different multi-rate traffic streams. The research study confirms high accuracy of the proposed model.