The explosive growth of the usage along with a greater diversification of communication technologies and applications imposes the Internet to manage further scalability and diversity, requiring more adaptive and flexible sharing schemes of network resources. Especially when a number of large-scale distributed applications concurrently share the resource, efficacy of comprehensive usage of network, computation, and storage resources is needed from the viewpoint of information processing performance. Therefore, a reconsideration of the coordination and partitioning of functions between networks (providers) and applications (users) has become a recent research topic. In this paper, we first address the need and discuss the feasibility of adaptive network services by introducing special processing nodes inside the network. Then, a design and an implementation of an advanced relay node platform are presented, by which we can easily prototype and test a variety of advanced in-network processing on Linux and off-the-shelf PCs. A key feature of the proposed platform is that integration between kernel and userland spaces enables to easily and quickly develop various advanced relay processing. Finally, on the top of the advanced relay node platform, we implement and test an adaptive packet compression scheme that we previously proposed. The experimental results show the feasibility of both the developed platform and the proposed adaptive packet compression.

Information diffusion analysis in social networks is of significance since it enables us to deeply understand dynamic social interactions among users. In this paper, we introduce approaches to discovering information diffusion process in social networks based on process mining. Process mining techniques are applied from three perspectives: social network analysis, process discovery and community recognition. We then present experimental results by using a real-life social network data. The proposed techniques are expected to employ as new analytical tools in online social networks such as blog and wikis for company marketers, politicians, news reporters and online writers.

We have been considering the architecture of the future carrier network which will be the successor to Next Generation Network (NGN). Our assessments have clarified the key problems that will arise in the era when NGN has matured. Based on our studies, we define the vision and the architecture that can solve these problems. This paper provides a snapshot of our work in order to contribute to research on the New Generation Network and beyond.

From the viewpoint of customer's satisfaction, precise information and rapid action are very important when complaints about call connection failures or service quality deterioration come from customers. It is indispensable to the propose that operators are supported by an operation system which stores and processes each customer's information, their complaint's histories, network failure status and call connection detail data. This paper shows functions and Human Machine Interface (HMI) of Customer Complaint Handling System (CCHS). This system can handle a customer's complaint by an electric ticket and necessary information is automatically collected and shown on the ticket.